E-Books - Customer services

Designing the Customer-Centric Organization

Price for Eshop: 1197 Kč (€ 47.9)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Artificial Intelligence for Customer Relationship Management

Solving Customer Problems

Price for Eshop: 3928 Kč (€ 157.1)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online

Artificial Intelligence for Customer Relationship Management

Keeping Customers Informed

Price for Eshop: 4210 Kč (€ 168.4)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online

Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

Price for Eshop: 598 Kč (€ 23.9)

Format: E-Book, Publisher: AMACOM

Availability: E-book delivered electronically online

Apple Experience: Secrets to Building Insanely Great Customer Loyalty

Price for Eshop: 806 Kč (€ 32.2)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online

Management and Technology in Knowledge, Service, Tourism & Hospitality

Price for Eshop: 7181 Kč (€ 287.2)

Format: E-Book, Publisher: CRC Press

Availability: E-book delivered electronically online

25 Reproducible Activities for Customer Service Excellence

Price for Eshop: 3198 Kč (€ 127.9)

Format: E-Book, Publisher: HRD Press, Inc.

Availability: E-book delivered electronically online

101 Ways to Build Customer Relationships

Price for Eshop: 478 Kč (€ 19.1)

Format: E-Book, Publisher: HRD Press, Inc.

Availability: E-book delivered electronically online

Complaint Management and Channel Choice

An Analysis of Customer Perceptions

Price for Eshop: 1267 Kč (€ 50.7)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online