E-Books - Customer services

Customer Genius

Price for Eshop: 480 Kč (€ 19.2)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Customer Genius

Price for Eshop: 480 Kč (€ 19.2)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

Globalizing Customer Solutions: The Enlightened Confluence of Technology, Innovation, Trade, and Investment

The Enlightened Confluence of Technology, Innovation, Trade, and Investment

Price for Eshop: 998 Kč (€ 39.9)

Format: E-Book, Publisher: ABC-CLIO

Availability: E-book delivered electronically online

New Service Development

Creating Memorable Experiences

Price for Eshop: 1943 Kč (€ 77.7)

Format: E-Book, Publisher: SAGE Publications

Availability: E-book delivered electronically online

Electronic Customer Relationship Management

Price for Eshop: 1828 Kč (€ 73.1)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Electronic Customer Relationship Management

Price for Eshop: 1828 Kč (€ 73.1)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Complete Guide to Customer Support

How to Turn Technical Assistance Into a Profitable Relationship

Price for Eshop: 1468 Kč (€ 58.7)

Format: E-Book, Publisher: CRC Press

Availability: E-book delivered electronically online

Human Sigma

Managing the Employee-Customer Encounter

Price for Eshop: 598 Kč (€ 23.9)

Format: E-Book, Publisher: Gallup Press

Availability: E-book delivered electronically online

Real-Time Contact Center

Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation

Price for Eshop: 774 Kč (€ 31.0)

Format: E-Book, Publisher: AMACOM

Availability: E-book delivered electronically online