E-Books - Customer services

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

Price for Eshop: 576 Kč (€ 23.0)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online

Design Thinking etablieren

So verankern Sie Design Thinking im Unternehmen - bewahrtes Vorgehensmodell, Erfahrungen, Fallbeispiele

Price for Eshop: 1351 Kč (€ 54.0)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Using Installed Base Selling to Maximize Revenue

A Step-by-Step Approach to Achieving Long-Term Profitable Growth

Price for Eshop: 1126 Kč (€ 45.0)

Format: E-Book, Publisher: Apress

Availability: E-book delivered electronically online

Six Principles of Service Excellence

A Proven Strategy for Driving World-Class Employee Performance and Elevating the Customer Experience from Average to Extraordinary

Price for Eshop: 288 Kč (€ 11.5)

Format: E-Book, Publisher: AuthorHouse

Availability: E-book delivered electronically online

Satisfaction of Change

How Knowledge and Innovation Overcome Loyalty in Decision-Making Processes

Price for Eshop: 2802 Kč (€ 112.1)

Format: E-Book, Publisher: Springer International Publishing

Availability: E-book delivered electronically online

Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities

Price for Eshop: 5210 Kč (€ 208.4)

Format: E-Book, Publisher: IGI Global

Availability: E-book delivered electronically online

Care Packages for Your Customers

An Idea a Week to Enhance Customer Service

Price for Eshop: 720 Kč (€ 28.8)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online

This is Marketing

You Can't Be Seen Until You Learn To See

Price for Eshop: 352 Kč (€ 14.1)

Format: E-Book, Publisher: Penguin Books Ltd

Availability: E-book delivered electronically online

Definitive Guide to Social CRM, The

Maximizing Customer Relationships with Social Media to Gain Market Insights, Customers, and Profits

Price for Eshop: 865 Kč (€ 34.6)

Format: E-Book, Publisher: Pearson Education

Availability: E-book delivered electronically online