E-Books - Customer services

Big Miss

How Organizations Overlook the Value of Emotions

Price for Eshop: 628 Kč (€ 25.1)

Format: E-Book, Publisher: Business Expert Press

Availability: E-book delivered electronically online

After Sales Service

Zukunftsfahig und prozessorientiert gestalten

Price for Eshop: 1689 Kč (€ 67.6)

Format: E-Book, Publisher: Springer Berlin Heidelberg

Availability: E-book delivered electronically online

Ganzheitlicher Produktentstehungsprozess fur die Zulieferindustrie

Price for Eshop: 2013 Kč (€ 80.5)

Format: E-Book, Publisher: Springer Berlin Heidelberg

Availability: E-book delivered electronically online

Digital Sales Transformation in a Customer First World

Price for Eshop: 506 Kč (€ 20.2)

Format: E-Book, Publisher: Oak Tree Press

Availability: E-book delivered electronically online

Delighting Customers

How to build a customer-driven organization

Price for Eshop: 2520 Kč (€ 100.8)

Format: E-Book, Publisher: Springer Netherlands

Availability: E-book delivered electronically online

Customers at Work

New Perspectives on Interactive Service Work

Price for Eshop: 2520 Kč (€ 100.8)

Format: E-Book, Publisher: Palgrave Macmillan UK

Availability: E-book delivered electronically online

Creative Cost-Benefits Reinvention

How to Reverse Commoditization Hell in the Age of Customer Capitalism

Price for Eshop: 1267 Kč (€ 50.7)

Format: E-Book, Publisher: Palgrave Macmillan US

Availability: E-book delivered electronically online

Sprache und Dialog als Fuhrungsinstrumente

Wie Gesprache die Organisationsentwicklung der Zukunft sichern

Price for Eshop: 1013 Kč (€ 40.5)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Burgerkommunikation auf Augenhohe

Wie Behorden und offentliche Verwaltung verstandlich kommunizieren konnen

Price for Eshop: 1239 Kč (€ 49.6)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online