E-Books - Customer services

Dark Side of CRM

Customers, Relationships and Management

Price for Eshop: 1730 Kč (€ 69.2)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Boomerang!

Coach Your Team to be the Best and See Customers Come Back Time After Time!

Price for Eshop: 400 Kč (€ 16.0)

Format: E-Book, Publisher: Summersdale Publishers Ltd

Availability: E-book delivered electronically online

Tourist Customer Service Satisfaction

An Encounter Approach

Price for Eshop: 1501 Kč (€ 60.0)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Tourist Customer Service Satisfaction

An Encounter Approach

Price for Eshop: 1501 Kč (€ 60.0)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Tourist Customer Service Satisfaction

An Encounter Approach

Price for Eshop: 2611 Kč (€ 104.4)

Format: E-Book, Publisher: Taylor & Francis

Availability: E-book delivered electronically online

Customer at the Heart

How B2B leaders build successful Customer-Centric Organisations

Price for Eshop: 246 Kč (€ 9.8)

Format: E-Book, Publisher: Publicious Book Publishing

Availability: E-book delivered electronically online

Call Center

A Focus on Customer Service

Price for Eshop: 256 Kč (€ 10.2)

Format: E-Book, Publisher: Brown Books Publishing Group

Availability: E-book delivered electronically online

Wirkungsanalyse verschiedener Content-Formate und Kommunikationskanale in der CSR-Kommunikation

Storytelling vs. Fakten

Price for Eshop: 1239 Kč (€ 49.6)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

Price for Eshop: 1037 Kč (€ 41.5)

Format: E-Book, Publisher: McGraw Hill LLC

Availability: E-book delivered electronically online