Boomerang!
Coach Your Team to be the Best and See Customers Come Back Time After Time!
Price for Eshop: 400 Kč (€ 16.0)
VAT 0% included
New
E-book delivered electronically online
E-Book information
Annotation
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
Ask question
You can ask us about this book and we'll send an answer to your e-mail.