Boris Mutafelija Systematic Process Improvement using ISO 9001

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ISO 9001 is known throughout the world as the gold standard for quality management and process improvement, but quality assurance professionals have also discovered the power of CMMISM ' the latest process improvement model from the Software Engineering Institute. This practical book explores how organizations can use these two frameworks in tandem to improve process quality by quantum leaps. More importantly, it shows how you can streamline your organization's process improvement program by capitalizing on the similarities both frameworks share while minimizing their differences. Save your organization's resources and vastly improve quality as you move your organization towards both ISO 9001:2000 and CMMISM compliance certification. If your organization implemented older versions of the ISO and CMMSM models, you can follow the migration path this book lays out in detail for upgrading to the latest versions of CMMISM and ISO 9001 2000.