Rosa M. Sondergaard (EDT) Public Services: Management, Opportunities and Challenges

Annotation

This compilation opens with an analysis of the way in which developing competition policies in the provision of health services in Vietnam could creating a fair, equitable and effective environment for health service providers, as well as protection for health service users. Policy recommendations are proposed in an effort to improve the efficiency of Vietnam's investment in public services, thus increasing people's access to and benefit from health services. Similarly, policy recommendations are proposed in the context of educational services. In the history of translation and interpretation, community interpreting has been of great importance. As such, the rapid advances in defining this type of interpretation, or the concept of interpreting in general, are explored. One author presents a case study based on her personal experiences as an intern and as a professional interpreter at the Spanish Commission for Refugees, outlining the abilities, expertise and skills gained from said experiences. Interpretation is a growing sector, both in terms of employment and research, which offers many opportunities around the world. In closing, the authors examine which purchasing competencies, practices, and measurements are considered relevant to service purchasing development in the transportation public agency.