Bob Brotherton (EDT) Introduction to the UK Hospitality Industry: A Comparative Approach

Annotation

'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of the topic. Key aspects of the industry are discussed, including the following areas:* Management practices* Work patterns and employment practices* Industry and financial structures* IT applications* Customers and marketsWritten in a user friendly style, the following features have been incorporated:* Chapter objectives* Case studies* Review questions* Chapter conclusions* Further reading and bibliography.Contributors to this text are amongst the most highly acclaimed in the hospitality field and bring with them a wealth of knowledge.