Praveen K. Gupta, Rajesh K. Tyagi Complete and Balanced Service Scorecard, A

Creating Value Through Sustained Performance Improvement

Price for Eshop: 410 Kč (€ 16.4)

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E-Book information

Publisher: Pearson Education

Date: 2008

EAN/ISBN13: 978-0-13-270334-5

ISBN10: 0-13-270334-3

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