Robert Bacal, Nancy Moore Perfect Phrases for Managing Your Small Business

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The Right Phrase for Every Situation . . . Every Time! As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly with everyone from vendors to employees is critical to your success. Perfect Phrases for Managing Your Small Business provides the phrases you'll need to take charge, perform your tasks, and succeed in these trying times. Inside you'll find: Hundreds of quick, ready-to-use concepts and phrases for nearly every business situationTargeted coverage on topics, from starting your business to hiring and motivating employees to dealing with challenging customer situationsHow to market and sell your products and services