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E-Books - Customer services

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Roy Langmaid, Mac Andrews

Breakthrough Zone

Price for Eshop: 1211 Kč (€ 48.4)

Format: E-Book, Publisher: Wiley

Availability: E-book delivered electronically online

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David S. Latchman

Eukaryotic Transcription Factors

Price for Eshop: 1935 Kč (€ 77.4)

Format: E-Book, Publisher: Elsevier Science

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Bill Lee

Hidden Wealth of Customers

Realizing the Untapped Value of Your Most Important Asset

Price for Eshop: 864 Kč (€ 34.6)

Format: E-Book, Publisher: Harvard Business Review Press

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Johanna Leitherer, Eva-Susanne Krah

Best of springerprofessional.de: Marketing + Vertrieb

Price for Eshop: 316 Kč (€ 12.6)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

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Manning Li, Jihong Liu

Innovative Advisory Services in the Virtual World

An Empowerment Perspective

Price for Eshop: 1267 Kč (€ 50.7)

Format: E-Book, Publisher: Springer Berlin Heidelberg

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Bob Livingston

How You Do... What You Do: Create Service Excellence That Wins Clients For Life

Price for Eshop: 1008 Kč (€ 40.3)

Format: E-Book, Publisher: McGraw Hill LLC

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Bruce Loeffler, Brian Church

Experience

Price for Eshop: 672 Kč (€ 26.9)

Format: E-Book, Publisher: Wiley

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Bruce Loeffler, Brian Church

Experience

Price for Eshop: 672 Kč (€ 26.9)

Format: E-Book, Publisher: Wiley

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Katja Lohmann

Emotionale Ansteckung in technologiebasierten Serviceinteraktionen

Die Wirkung von Smileys auf die Emotionen der Kunden

Price for Eshop: 1239 Kč (€ 49.6)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

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Kuno Lorenz

Dialogischer Konstruktivismus

Price for Eshop: 3424 Kč (€ 137.0)

Format: E-Book, Publisher: De Gruyter

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