E-Books - Customer services

How to Win at CRM

Strategy, Implementation, Management

Price for Eshop: 1566 Kč (€ 62.6)

Format: E-Book, Publisher: CRC Press

Availability: E-book delivered electronically online

How to Win at CRM

Strategy, Implementation, Management

Price for Eshop: 1566 Kč (€ 62.6)

Format: E-Book, Publisher: CRC Press

Availability: E-book delivered electronically online

Measuring Customer Experience

How to Develop and Execute the Most Profitable Customer Experience Strategies

Price for Eshop: 1239 Kč (€ 49.6)

Format: E-Book, Publisher: Palgrave Macmillan UK

Availability: E-book delivered electronically online

Build Better Products

A Modern Approach to Building Successful User-Centered Products

Price for Eshop: 1184 Kč (€ 47.4)

Format: E-Book, Publisher: Rosenfeld Media

Availability: E-book delivered electronically online

Kundeneinbindung im Innovationsprozess - Konzepte

Price for Eshop: 352 Kč (€ 14.1)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Kundeneinbindung im Innovationsprozess - Methoden

Price for Eshop: 352 Kč (€ 14.1)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online

Customer Relationship Management

Price for Eshop: 2154 Kč (€ 86.2)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Customer Relationship Management

Price for Eshop: 2154 Kč (€ 86.2)

Format: E-Book, Publisher: Taylor and Francis

Availability: E-book delivered electronically online

Humorvolle Kommunikation bei Serviceversagen

Eine empirische Analyse der Wirkung von Humor auf Konsumenten infolge aufgetretener Service-Fehler

Price for Eshop: 1126 Kč (€ 45.0)

Format: E-Book, Publisher: Springer Fachmedien Wiesbaden

Availability: E-book delivered electronically online