Cover of Deal With Difficult People

Deal With Difficult People

How to Cope With Tricky Situations in the Workplace

Price: 279 Kč
Price for Eshop: 251 Kč (€ 9.7)

VAT 10% included

New

English

Expected delivery time 14-30 days

Book information

Bloomsbury USA Academic

UK

2010

Revised

Paperback

91

Light

242715

978-1-4081-2809-1

1-4081-2809-8

Annotation

While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.

Ask question

You can ask us about this book and we'll send an answer to your e-mail.

Write new comment